The Surgery would like to invite you to use the NHS App

The new, simple and secure way to access a range of NHS services on your smartphone or tablet.

Download on App Store
Download on Google Play Store

Following this date, the minimum operating system required to run the NHS app will be:

• Apple iOS 15 and above
• Android version 8 and above 

This means that devices running software versions lower than this will no longer be able to use the NHS app. This will affect people who use the following versions of iOS and Android operation systems:

• iOS 12
• Android 6
• Android 7

These users will not be able to access the NHS App via the app on their phones and will need to access the NHS App via their web browser. 

How will this affect those on older devices?

For the small number of users using older devices, they wont be able to access the NHS App via an app and will need to access their NHS App services via their NHS Account using a web browser. You can do this using this link and find out how to do this watching these walkthrough videos.

An in-app message has been sent to users using older software versions to make them aware of this change.

Help and support about the NHS App device compatibility can be found on the NHS.UK website here,  which has been updated to reflect the minimum device support as follows: 

"We only support the NHS App on:

• Android version 8 and above, on devices with a front-facing camera
• Apple iOS version 15 and above

Google has a guide on how to check and update your Android version.

Apple has a guide on how to update your iOS on iPhone.

For support using the NHS app, visit the NHS website for technical support.

Use the NHS App to:

• check your symptoms
• find out what to do when you need help urgently
• book and manage appointments at your GP surgery
• order repeat prescriptions
• view your GP medical record securely
• register to be an organ donor
• choose how the NHS uses your data

Patients at 95% of GP surgeries in England can now use all the features of the NHS App.

You can check if your GP surgery is connected when you open the app for the first time. If it's not, you can register your email address, and we'll notify you when they go live.

If your GP surgery is not connected, you can still download the app and use it to check your symptoms and find out what to do when you need help urgently.

When your surgery is connected, and you register in the app, we'll carry out checks to confirm your identity. The app will then securely connect to information from your GP surgery. To keep your access secure, we'll send a security code to your phone each time you use the app.