Following this date, the minimum operating system required to run the NHS app will be:

• Apple iOS 15 and above
• Android version 8 and above 

This means that devices running software versions lower than this will no longer be able to use the NHS app. This will affect people who use the following versions of iOS and Android operation systems:

• iOS 12
• Android 6
• Android 7

These users will not be able to access the NHS App via the app on their phones and will need to access the NHS App via their web browser. 

How will this affect those on older devices?

For the small number of users using older devices, they wont be able to access the NHS App via an app and will need to access their NHS App services via their NHS Account using a web browser. You can do this using this link and find out how to do this watching these walkthrough videos.

An in-app message has been sent to users using older software versions to make them aware of this change.

Help and support about the NHS App device compatibility can be found on the NHS.UK website here,  which has been updated to reflect the minimum device support as follows: 

"We only support the NHS App on:

• Android version 8 and above, on devices with a front-facing camera
• Apple iOS version 15 and above

Google has a guide on how to check and update your Android version.

Apple has a guide on how to update your iOS on iPhone.

For support using the NHS app, visit the NHS website for technical support.